Retail IT Connect US 2025

July 28 - 29, 2025

Loews Nashville Hotel at Vanderbilt Plaza

Matt Ezyk

Senior Director of Engineering and Ecommerce Hanna Andersson

Matt transforms retail businesses by bridging technical expertise with commercial strategy, specializing in digital commerce turnarounds that drive significant revenue growth. He's built high-performing engineering teams that translate complex tech challenges into practical solutions executives understand and customers love. His current focus combines AI innovation with seamless commerce experiences to create the next generation of retail technology. He is especially passionate about leveraging AI to drive innovative solutions and enhance customer experiences in the retail industry.

Retail Reinvented: Harnessing Technology & Data For A Resilient Future

9:40 AM PANEL DISCUSSION: The Power Of Partnership: How IT And Marketing Collaboration Drives Retail Success

As digital expectations rise, the relationship between IT and marketing has never been more critical. In 2025, CIOs and IT leaders are collaborating more closely with customer-facing teams to create seamless, engaging retail experiences that drive sales and brand loyalty. A single friction point—whether a slow-loading page or a failed checkout—can lead to lost revenue and diminished trust.

 

This panel discussion will bring together top industry leaders to discuss how breaking down silos, leveraging real-time data, and integrating technology can enhance customer engagement and revenue growth. Join us for an insightful conversation on the strategies, challenges, and innovations shaping the future of retail in a digital-forward world.

 

·       Bridging the gap and identifying how CIOs and marketing leaders can align on shared goals to enhance customer engagement and business growth

  • Exploring how AI, data analytics, and automation improve personalization, optimize the shopping journey, and reduce friction
  • Collaborating with Marketing and Sales to quickly adapt to changing customer expectations and market trends
  • Identifying and addressing common digital pain points that lead to lost sales, from slow-loading pages to checkout glitches
  • Measuring ROI and defining KPIs that ensure technology investments are directly driving revenue and improving customer satisfaction

Check out the incredible speaker line-up to see who will be joining Matt.

Download The Latest Agenda