Retail IT Connect US 2024
July 29 - 31, 2024
Westin Ft Lauderdale, FL
DAY TWO | Tuesday, July 30th, 2024
Strategic Data Management and Proactive Security Strategies
Use this intimate setting to discuss the challenges women in the retail industry face and celebrate your successes as a group! You’ll come away feeling inspired, supported, and ready to take on your next big idea. This session is only open to female retail executives. Space is limited.
8:45 am - 8:50 am
DAY TWO OPENING REMARKS
Sarah Adamowski O’Connor -
Program Director,
Retail IT Connect
8:50 am - 9:00 am
DAY TWO CHAIRPERSON’S REMARKS
9:00 am - 9:20 am
KEYNOTE: Empowering Retail Through Tactical Data Management And Innovation
David Gray -
Director of Enterprise Applications,
Shutterfly
Retail IT executives recognize the significance of proper data management in enhancing efficiency, increasing effectiveness, and adding strategic value. From ensuring regulatory compliance to identifying and mitigating risks, a robust data management strategy is essential for success in the competitive retail landscape. Join us as we explore how prioritizing data quality, transparency, innovation, and security empowers organizations to overcome challenges and capitalize on opportunities.
- Discussing the significance of innovation in data management, including emerging technologies and methodologies that retail IT executives can leverage to stay at the forefront of the industry
- Exploring the role of data management in ensuring compliance with regulatory requirements and internal policies, as well as its contribution to the identification and mitigation of risks through timely insights
- Aligning data management strategies with broader organizational goals, creating a synergy between IT initiatives and the overall business strategy
David Gray
Director of Enterprise ApplicationsShutterfly
9:20 am - 9:40 am
KEYNOTE: SecureCommerce 360: Strategies for Fortifying Customer Trust in Your Brand
In this keynote session, delve into the imperative of prioritizing customer protection through the implementation of the latest security tools. Discover strategies to identify and block emerging threats in real time, ensuring a secure shopping experience for your customers.
- Exploring methods to boost security without compromising performance
- Safeguarding point-of-sale data through secure data migration practices
- Reducing the risk of data breaches while managing legacy systems effectively
- Strategizing to boost security measures without sacrificing performance, striking the right balance to ensure robust protection while delivering a fast and seamless shopping experience
- Implementing effective strategies to reduce the risk of data breaches
- Ensuring proactive measures are in place to safeguard sensitive customer information from unauthorized access
- Developing a comprehensive security framework that integrates the latest tools, proactive strategies, and ongoing monitoring
9:40 am - 10:10 am
PANEL DISCUSSION REMIX: Streamlining Operations Through The Convergence Of AI And Digital Transformation
Saritha Ivaturi -
Chief Technology Officer,
The Guitar Center Company
David John Smith -
Chief Technology Officer,
3Z Brands
This panel explores the transformative force unleashed when Digital Transformation and AI converge, revolutionizing processes, elevating decision-making, and optimizing overall operations efficiency. From automation practices to predictive analytics, risk mitigation, and data management, witness how the synergy of AI and technology propels organizations towards strategic decision-making, operational excellence, and continuous improvement.
- Uncovering the transformative impact on process innovation and scalability through the synergy of AI and Digital Transformation
- Leveraging data-driven insights for proactive decision-making, risk mitigation, and strategic planning
- Integrating AI into your Digital Transformation to revolutionize automation practices, significantly reducing manual efforts and enhancing the efficiency of IT
- Unlocking the full potential of AI in your operations
10:10 am - 10:40 am
MORNING NETWORKING BREAK
Dive into the transformative journey of migrating to a cloud operating model enriched by analytics, automation, and AI. Discover how this shift has not only enhanced retail operations but also significantly boosted efficiency.
- Identifying the right components of your IT infrastructure for cloud migration
- Effectively managing and processing data for real-time insights
- Implementing cloud computing to fortify data security and mitigate the risk of DDoS attacks
This session will unravel the complexities of building a centralized data system. From identifying roadblocks to implementing strategic solutions, we'll explore how to navigate challenges efficiently. Join us to gain valuable insights, share experiences, and uncover actionable strategies for establishing a centralized data system that enhances operational efficiency and drives strategic decision-making.
- Learning how to recognize common challenges and roadblocks encountered when building a centralized data system
- Ensuring a proactive approach to problem-solving
- Understanding importance of data quality and integrity in a centralized system and learn how to address issues related to accuracy, completeness, and consistency
- Exploring best practices for ensuring data compliance and security, addressing concerns related to privacy, regulatory requirements, and safeguarding sensitive information
Don’t miss out on an opportunity to meet and mingle with like-minded retail peers during this private lunch. This session is open exclusively to Heads of and C-Level retail executives.
12:45 pm - 1:30 pm
TECH TALKS
Participate in a 45-minute interactive group discussion, led by a technology expert! Select your preferred topic and dive into meaningful discussions, benchmark and get solutions to your challenges. These sessions are only open to retail executives.
Topics may include:
- Implementing AI and Machine Learning in Retail Operations: Challenges and Success Stories
- Innovation Governance: What Works and What Doesn't
- Customer Data Analytics for Personalization: Balancing Customization and Privacy
- Sustainable Retail Technology: Eco-Friendly Practices in IT Operations
- Collaboration Between IT and Marketing: Driving Innovation and Customer Engagement
- Enhancing Cybersecurity in Retail: Strategies for Protecting Customer Data
1:30 pm - 1:40 pm
AFTERNOON CHAIRPERSON’S REMARKS
Embark on the journey of building sustainable infrastructure, where energy efficiency and environmental sustainability take center stage. Aimed at IT leaders navigating on-premises environments or the cloud, this session will delve into the pivotal actions and commitments required to deliver infrastructure that aligns with ecological priorities. From eco-friendly clouds to data centers, networking, servers, and storage, discover key strategies to make your infrastructure sustainable for the future.
- Identifying the strategic priorities for enhancing energy efficiency across clouds, data centers, networking servers, and storage, ensuring a sustainable and eco-friendly infrastructure
- Exploring eco-friendly practices and solutions for cloud environments
- Implementing storage solutions with a green focus
- Gaining insights into measuring and reporting sustainability metrics for your infrastructure, enabling transparent communication of your organization's environmental impact
Adam Clark
Director of IT DevelopmentSprint
Generative AI holds immense potential for businesses, but navigating its implementation can be challenging. This session will delve into the current landscape and diverse use cases of Generative AI, equipping CIOs and CTOs with the insights and actionable steps needed to determine and successfully execute a robust Gen AI strategy.
- Discussing the key considerations for CIOs when formulating a Generative AI strategy, including organizational readiness, ethical considerations, and integration with existing technologies
- Creating a tailored Gen AI strategy for your company and aligning it with existing business objectives
- Reviewing the ethical and regulatory aspects of implementing Generative AI
2:50 pm - 3:20 pm
AFTERNOON NETWORKING BREAK
3:20 pm - 3:40 pm
KEYNOTE: Unlocking The Power of IT & Marketing Collaboration to Craft Seamless Customer Experiences
Matt Ezyk -
Head of Technology & eCommerce,
Pet Supermarket
The synergy between IT and Marketing is pivotal to drive innovation and foster unparalleled customer engagement. Gain insights into what it takes to have successful long term partnerships, discover innovative strategies, and learn how this type of collaboration can create a seamless and engaging customer experience.
- Establishing a culture of innovation through aligning IT and Marketing efforts
- Enhancing customer engagement and increasing personalized content
- Leveraging insights to enhance decision making
- Optimizing customer touchpoints through the collaborative efforts of IT and Marketing, ensuring a cohesive and memorable brand experience
3:40 pm - 4:10 pm
PANEL DISCUSSION: Security Spotlight: Advanced Risk Management for Trusted Transactions and Brand Integrity
Join us for a compelling panel discussion led by industry experts as we dive into the imperative of prioritizing security in today's volatile economy. Explore advanced risk management strategies designed to safeguard customer trust, foster loyalty, and shield brand reputation, and learn how to ensure secure payment transactions for customers while enhancing efficiency. Uncover insights into implementing the right security measures tailored to your brand, addressing the most crucial aspects of customer protection.
- Understanding the significance of advanced risk management strategies in safeguarding customer trust and loyalty, forming the foundation of a resilient brand reputation
- Exploring techniques to ensure the safety of payment transactions, providing customers with a secure and seamless experience while increasing the speed and efficiency of payment processes
- Embracing a customer-centric approach to security, recognizing its role in building and maintaining trust
- Learning how to strike the right balance between security measures and operational efficiency, ensuring robust protection without compromising speed and agility
This keynote explores the intersection of customization and privacy, addressing the challenges and opportunities in utilizing customer data to enhance personalized experiences. The session delves into strategies for achieving a harmonious equilibrium, where businesses can provide tailored services without compromising the privacy expectations of their customers.
- Discussing strategies to navigate the fine line between personalization and privacy, ensuring that data analytics practices align with customer expectations and regulatory standards
- Recognizing the importance of transparent communication about data usage to build and maintain customer trust by being clear about the purposes and benefits of data analytics
- Establishing a customer-centric mindset in data analytics, prioritizing the delivery of personalized experiences that genuinely enhance customer satisfaction while respecting individual privacy preferences
As the retail industry continues to digitize, safeguarding customer data is paramount for IT leaders. From threat mitigation to proactive measures, this session will provide actionable insights to fortify your defenses and protect valuable customer data. Learn from experts in the field as we delve into key considerations, emerging trends, and practical approaches to ensure the resilience of your retail cybersecurity framework.
- Understanding proactive strategies for identifying and mitigating cybersecurity threats in the retail environment, ensuring a robust defense against potential breaches
- Exploring best practices for securing customer data and data integrity measures to safeguard sensitive information
- Embracing a culture of continuous monitoring and adaptation, staying ahead of cyber threats by leveraging cutting-edge technologies